Terms and Conditions
Customer Care
At rinikartistry.com, we deeply value the craftsmanship behind every item we offer—and the customers who support it. Our goal is to provide a seamless, enjoyable experience as you explore and collect unique, handcrafted art from talented artisans around the world.
Contact Us
Have a question or need help? Our customer care team is here to assist you with anything—from product details and custom orders to shipping inquiries and return requests.
Email: rinikartistry@gmail.com
Phone: +91 9995322722
Hours: Monday–Friday, 9AM–6PM IST (Indian Standard Time)
Shipping & Delivery
We carefully package each item to ensure it arrives in perfect condition. Orders are typically processed within 1–3 business days, and shipping timelines vary based on your location and the item’s origin. You’ll receive tracking information as soon as your order ships.
Returns & Exchanges
We want you to love your purchase. Please note that, due to the handmade nature of our pieces, items might slightly vary in shape, size or colors from the images shown in the site. However, if you’re completely dissatisfied, you may return eligible items within 7 days of delivery.
Quality Guarantee
Each piece is handcrafted with care and undergoes a quality check before it’s shipped. Slight variations are natural and part of the charm of handmade art. If your item arrives damaged or defective, we’ll make it right.